Opportunités du centre de support

À propos de vous :

• Vous transformez les idées en actions et les analyses en résultats concrets
• Vous vous épanouissez dans un environnement dynamique, en vous adaptant rapidement aux priorités changeantes et aux besoins évolutifs de l’entreprise
• Vous êtes un expert dans votre domaine et savez influencer les autres
• Vous avez un sens aigu du service à la clientèle

L’opportunité :
Ce poste est basé en présentiel et relève du Directeur principal, Marketing des cliniques. Dans ce rôle, vous agirez en tant que consultant de confiance, en dirigeant le marketing pour un portefeuille de clinique assigné et en les aidant à obtenir un impact mesurable. Vous travaillerez en étroite collaboration avec les Opérations, les équipes interfonctionnelles et directement avec nos cliniques. Vous êtes le visage du Marketing auprès des cliniques.

Responsabilités :

• Gestion proactive du portefeuille régional de cliniques grâce aux données et aux analyses
• Optimisation continue du portefeuille / entonnoir marketing / analyses approfondies et présentations des résultats aux Opérations et aux cliniques
• Tableaux de bord concurrentiels des cliniques (guide tarifaire/prix, gestion de la réputation, positionnement organique, positionnement payant, gestion de la présence locale, etc.)
• Exploiter les informations des patients, les analyses et les études marketing pour identifier des opportunités de croissance des cliniques
• Revue mensuelle des indicateurs clés avec les Opérations, en mettant en évidence les opportunités et les plans d’action pour stimuler la croissance
• Élaborer et mettre en œuvre des plans marketing pour les 10 cliniques les moins performantes
• Établir et entretenir des relations solides avec les cliniques
• Ajuster les budgets des cliniques et veiller à ce que les dépenses marketing soient conformes aux budgets grâce à une réconciliation mensuelle
• Réduire les coûts inefficaces en partenariat avec les Opérations
• Développement de plans marketing complémentaires
• Élaboration annuelle du guide stratégique des cliniques
• Contribuer activement à un partenariat collaboratif et solidaire au sein du Marketing et avec les autres disciplines, notamment les Opérations, la Finance, la Conformité, l’Immobilier et les Talents

Qualifications :

• Minimum de 5 à 7 ans d’expérience progressive en marketing B2B et B2C. Une expérience en marketing des services de santé est un atout
• Diplôme postsecondaire en administration/marketing ou domaine connexe, ou expérience équivalente
• Bilingue français et anglais, avec d’excellentes compétences écrites et verbales dans les deux langues
• Autonome, avec des compétences exceptionnelles en gestion de projets, incluant la gestion des budgets, des fournisseurs et des échéances
• Capacité à travailler de manière indépendante et au sein d’une équipe élargie
• Solide sens des affaires, compétences analytiques, interpersonnelles et en communication

• Créateur de relations : aptitude naturelle à développer des relations nouvelles et efficaces avec des partenaires internes et externes

_______________________________________________________________________________

Bilingual Marketing Manager, Practice Marketing

About you:

• You translate insights into impact and turn analysis into action
• You thrive in a fast-paced environment, quickly adapting to changing priorities and shifting business needs
• You’re a subject matter expert in your field and can influence others 
• You’re customer service oriented

The opportunity:

This is an in-office position, reporting to the Senior Director, Practice Marketing.  In this role, you will be functioning as a trusted consultant, leading the Marketing for an assigned portfolio of practices and helping them achieve measurable impact. You will work closely with Operations, cross functional teams and directly with our practices. You are the face of Marketing to the practices.

Responsibilities:

• Proactive regional practice portfolio management through data and insights
• Ongoing portfolio optimization/marketing funnel/deep dive and results presentations to Operations and practices
• Competitive practice scorecards (Fee guide/pricing, reputation management, organic placement, paid placement, local presence management, etc.)
• Leverage patient insights, analytics, and marketing research to inform practice growth opportunities
• Monthly KPI reviews with Operations highlighting opportunities and action plans to drive growth
• Own Marketing action plans for the bottom 10 practices
• Build and nurture practice relationships
• Right size practice budgets and ensure Marketing run rates are in line with practice budgets through monthly reconciliation
• Deliver against inefficient cost reductions, in partnership with Operations
• Complimentary Marketing plan development
• Yearly practice playbook development
• Proactively contribute to a collaborative and supportive partnership within Marketing and other disciplines including Operations, Finance, Compliance, Real Estate, Talent

Qualifications:

• Minimum of 5-7 years progressive B2B and B2C marketing experience. Experience in healthcare services marketing an asset
• Post-secondary education in Business/Marketing or a related field or equivalent experience
• Bilingual in French and English, with strong written and verbal communication skills in both languages
• Self-starter with exceptional project management abilities including managing budgets, vendors and deadlines
• Must be able to work independently and within a larger team
• Strong business acumen, analytical abilities, interpersonal and communication skills.
• Relationship builder: natural ability to develop new and effective relationships with internal and external partners

Who you are

You are a highly experienced and strategic Finance Manager who is excited to join our fast-growing organization. This is a key role within our organization, responsible for overseeing the accuracy and integrity of our financial records by closing revenue monthly and completing monthly bank reconciliations.

You will work out of Dentalcorp’s Toronto Support Centre from Mondays through Thursdays with Fridays being work from home. Reporting to the Director, Revenue and Treasury, you will collaborate with doctors, practice managers, finance teams, and other stakeholders to ensure timely and accurate reporting of financial information.

Role overview

• Lead and manage a team responsible for revenue and bank reconciliations.
• Review daily, monthly and annual bank reconciliations to ensure accurate recording of transactions.
• Monitor and report on any outstanding or unresolved reconciling items.
• Prepare the monthly Revenue reports for practices as part of month-end close procedures.
• Review all Revenue transactions in Netsuite and ensure all necessary reclasses are completed.
• Prepare accurate and timely financial reports, including revenue analysis reports, variance analysis, and management reports.
• Assist in month-end and year-end closing activities, ensuring compliance with internal policies and procedures.
• Participate in financial audits and provide necessary documentation and support to internal and external auditors.
• Conduct ad-hoc financial analysis as required to support strategic decision-making.
• Set performance goals, provide guidance, and conduct regular performance evaluations.
• Foster a collaborative and productive work environment, promoting teamwork and professional development.
• Collaborate with cross-functional teams, including finance, HR, Talent, Legal and IT, to streamline processes, resolve issues, and improve overall financial performance.

What we’re looking for

• Bachelor's degree in Accounting, Finance, or a related field; CPA or equivalent certification preferred.
• Proven experience (5+ years) in senior finance roles.
• Strong knowledge of accounting principles and regulations.
• Proficiency in financial systems and tools, including ERP systems and advanced MS Excel skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Exceptional attention to detail and accuracy.
• Strong leadership and team management skills.
• Excellent communication and presentation skills, with the ability to convey complex financial information to non-financial stakeholders.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The salary range for this position is $100,000 to $120,000 annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations.

This job posting is for an existing vacancy.

Who you are

You are a technologically inclined individual who thrives in a fast-paced environment, adapts quickly to change, and are a fast learner. The Marketing Coordinator, Marketing Technology should have a high level of attention to detail and are a data-driven professional. The successful candidate will work on-site 4 days a week from our Toronto office at 181 Bay Street and 1 day a week in their home office.
 

In this role, you will

• Receive and resolve tickets/inquiries for platforms that you will support

• Activate/deactivate practice functionality based on practice needs

• Onboard practices to technology/software for their Practice Management Software

• Set up practices for call-tracking, including creation of call-trees and setting up IVR

• Set up practice tracking via Google Tag Manager to support Google Analytics initiatives

• Manage data accuracy for practice feature utilization

• Support with manual data uploads to our data centre

• Support with practice website projects

• Support with digital/technical foundation projects

What we’re looking for

• 1-3 years experience in a marketing role (or related)

• Excellent attention to detail

• Strong interpersonal skills, working cross-functionally and with teammates

• Strong written and verbal communication skills; proficiency in French is an asset

• Proficient technical knowledge, understanding, and acumen

• Proficiency in Microsoft Suite (Excel, PowerPoint, Word)

• Highly organized, detail-oriented, and analytical with the ability to track, report, and identify insights and opportunities through data

• Bachelor’s degree or diploma in Marketing or a related field – or equivalent relevant experience

Who You Are

As a Senior Analyst on the Strategic Initiatives team, you will play a critical role in enabling the development, enhancement, and adoption of scalable clinical service models across Dentalcorp’s network. You will work at the intersection of clinical excellence, operational execution, and business growth, supporting the strategic development, design, and enablement of scalable services across the network. You will work out of Dentalcorp’s Toronto Support Centre from Mondays through Thursdays with Fridays being work from home.

In this role, you will be responsible for the following:

Strategic Analysis & Insight

• Conduct data analysis using Excel and analytics tools (e.g., Power BI, Tableau) to identify patterns, opportunities, and risks across service lines.

• Translate data into clear, concise narratives and recommendations that inform strategic decisions and guide roadmap development.

Service Model & Initiative Support

• Support the design, refinement, and rollout of standardized clinical service models across disciplines

• Analyze patient demand trends, clinician capability data, and practice-level economics to support service blueprinting and prioritization.

Performance & Impact Measurement

• Build reporting frameworks, and KPI structures that measure adoption, outcomes, and overall business impact of new service models.

• Monitor key metrics tied to patient access, same-store growth, operational efficiency, and quality-of-care outcomes.

Cross-Functional Collaboration

• Partner with clinical faculty, operations, technology, and practice teams to support rollout planning, adoption, and continuous improvement.

• Contribute to reducing friction between strategy and execution by providing analytical clarity and structured recommendations.

• Champion a culture of bias to action—empowering teams to move decisively, iterate quickly, and maintain consistent forward progress across all strategic initiatives

What we’re looking for: 

• 2+ years of experience in analytics, consulting, operations, strategy, or a related field.

• Demonstrated ability to tell compelling narratives through data and influence decisions through structured insights.

• Strong proficiency in Excel (advanced formulas, modeling) and exposure to analytics tools (Power BI, Tableau).

• Proven ability to thrive in a fast-paced, evolving environment as a curious, proactive self-starter.

• Strong time management, organization, and attention to detail, with the ability to manage multiple workstreams simultaneously.

• A growth mindset—comfortable with feedback, new challenges, and continuous learning.

• Excellent communication skills and proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)

Vous êtes

Vous êtes une personne orientée vers le service et enthousiaste à l'idée de faire partie d'une organisation en croissance rapide qui permet aux meilleurs d'être encore meilleurs. Vous êtes un(e) analyste financier(ière) principal(e) bilingue hautement qualifié et expérimenté et souhaitez rejoindre notre équipe en tant que partenaire d'affaires finance. Vous aimez travailler dans un environnement d'équipe collaboratif, mais appréciez également votre autonomie pour accomplir des tâches et fournir un excellent service à nos partenaires et à leurs équipes. En tant que personne motivée par l’excellence, vous êtes désireux de contribuer au succès de l’une des sociétés les mieux gérées au Canada.

Il s'agit d'une opportunité à distance basée dans la région du Grand Montréal. Relevant de la directrice des finances, vous serez responsable de fournir un soutien à nos cliniques dentaires d'analyse financière et un soutien commercial stratégique à nos gestionnaires, aux directeurs régionaux et principaux des opérations. Vous jouerez un rôle clé dans l’amélioration des performances financières, l’optimisation de l’efficacité opérationnelle et la fourniture d’informations exploitables pour aider à orienter la prise de décision et à stimuler la croissance de l’entreprise. Ce poste nécessite une compréhension approfondie de l'analyse financière, un sens des affaires et la capacité de collaborer efficacement avec des équipes interfonctionnelles.

Principales Responsabilités:

Analyse financière et rapports financiers:

• Effectuez une analyse financière détaillée pour évaluer la performance financière des cliniques dentaires avec lesquels vous travaillez en partenariat.
• Préparer des rapports financiers réguliers, des prévisions et des analyses des écarts pour suivre les indicateurs financiers clés et identifier les tendances.
• Fournir des commentaires perspicaces sur les résultats financiers et recommander des stratégies concrètes pour améliorer la performance financière

Partenariats commerciaux et gestion des relations :​

• Collaborer en étroite collaboration avec les gestionnaires, les directeurs régionaux et principaux des opérations pour comprendre leurs objectifs et défis commerciaux.
• Servir de conseiller de confiance et fournir des informations financières pour soutenir la prise de décision et stimuler la croissance de l'entreprise.
• Établissez et entretenez des relations solides avec les cabinets avec lesquels vous travaillez en partenariat pour garantir l’alignement et une communication efficace.
• Soutenir le processus de budgétisation et de prévision du cabinet en collaborant avec l’équipe FP&A et les directeurs principaux des opérations.
• Rapport sur les indicateurs clés et les ICP pour mesurer et surveiller les performances de chaque pratique.
• Effectuer des analyses financières, identifier les tendances et fournir des recommandations d'amélioration basées sur des informations basées sur les données.
• Préparer des rapports financiers et des présentations réguliers pour soutenir la prise de décision opérationnelle.
• Soutenir les pratiques en examinant et en répondant aux tickets d'assistance DCC dans les limites des SLA requis.
• Soutenir les cabinets dans leur processus d'inventaire annuel en examinant les dossiers de dénombrements et les résultats des dénombrements et en s'assurant que les dénombrements répondront aux attentes de l'auditeur. ​

Efficacité opérationnelle et amélioration des processus :

• Identifier les domaines d'amélioration opérationnelle et d'optimisation des coûts au sein des processus financiers.
• Collaborer avec les parties prenantes pour développer et mettre en œuvre des améliorations de processus et des mesures d'efficacité.
• Fournir une analyse financière et un soutien aux initiatives commerciales visant à favoriser l’excellence opérationnelle.

Planification stratégique et aide à la décision :

• Contribuer au processus de planification stratégique en fournissant des informations financières et en effectuant des analyses de scénarios.
• Soutenir les initiatives stratégiques et les projets spéciaux avec l’analyse financière, la modélisation et l’élaboration d’une analyse de rentabilisation.

Ce que nous recherchons

• Baccalauréat ou diplôme en finance, comptabilité ou domaine connexe.
• Doit être parfaitement bilingue en anglais et en français
• Au moins 2 à 3 ans d'expérience en tant qu'analyste financier ou partenaire commercial dans un rôle financier antérieur
• Solides compétences analytiques et en résolution de problèmes avec la capacité de synthétiser des données financières complexes en informations exploitables.
• Maîtrise des techniques de modélisation, de prévision et d’analyse financières.
• Excellentes compétences en communication et en présentation, avec la capacité de transmettre efficacement des concepts financiers aux parties prenantes non financières.
• Fort sens des affaires et capacité à comprendre et à aligner les objectifs financiers sur les objectifs commerciaux globaux.
• Maîtrise avancée de Microsoft Excel et des systèmes logiciels financiers.
• Capacité à travailler de manière indépendante, à gérer plusieurs priorités et à respecter les délais dans un environnement en évolution rapide.

À propos de Dentalcorp

Dentalcorp est le réseau dentaire le plus grand et en plus forte croissance au Canada, engagé à faire progresser le bien-être général des Canadiens en offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan, unissant son réseau dans un objectif commun : être le réseau de soins de santé le plus fiable au Canada. Tirant parti de sa technologie, de son savoir-faire et de son envergure à la pointe de l'industrie, Dentalcorp offre aux professionnels l'opportunité unique de conserver leur autonomie clinique tout en libérant leur potentiel de croissance future.

Les candidats doivent être légalement autorisés à travailler au Canada. Chez Dentalcorp, nous reconnaissons que l'inclusivité et la diversité renforcent notre culture et nous rendent meilleurs. Nous nous engageons à faire en sorte que les talents que nous embauchons reflètent la diversité des communautés et des patients que nous servons. Afin d'assurer l'égalité des chances pour tous les candidats, nous encourageons fortement les candidats nécessitant un accommodement à en informer leur recruteur lors du processus de recrutement/sélection. Nous remercions tous les candidats d'avoir pris le temps de postuler, cependant, seules les personnes sélectionnées pour une entrevue seront contactées.

Who you are

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a highly skilled and experienced Bilingual Senior Financial Analyst looking to join our team as a Practice Business Partner. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed Companies.

This is a remote opportunity based out of the Greater Montreal Area. Reporting to the Director of Finance, you will be responsible for providing support you will be responsible for providing financial analysis and strategic business support to our practice managers, regional and senior director leaders in operations. You will play a key role in driving financial performance, optimizing operational efficiency, and providing actionable insights to help guide decision-making and drive business growth. This position requires a deep understanding of financial analysis, business acumen, and the ability to collaborate effectively with cross-functional teams.

Role overview

• Financial Analysis and Reporting:
  • Conduct detailed financial analysis to assess the financial performance of the practices you partner with.
  • Prepare regular financial reports, forecasts, and variance analysis to track key financial metrics and identify trends.
  • Provide insightful commentary on financial results and recommend actionable strategies to improve financial performance.

• Business Partnership and relationship management:
  • Collaborate closely with practice managers, regional and senior director leaders in operations to understand their business objectives and challenges.
  • Serve as a trusted advisor and provide financial insights to support decision-making and drive business growth.
  • Establish and maintain strong relationships with practices you partner with to ensure alignment and effective communication.
  • Support the practice budget and forecast process by collaborating with the FP&A team and senior director leaders in operations.
  • Report on key metrics and KPIs to measure and monitor the performance of each practice.
  • Conduct financial analysis, identify trends, and provide recommendations for improvement based on data-driven insights.
  • Prepare regular financial reports and presentations to support operations decision making.
  • Support practices by reviewing and responding to dc assist tickets within required SLAs
  • Support the practices in their annual inventorying process by reviewing counts files and count results and ensuring the counts will meet auditor expectations.

• Operational Efficiency and Process Improvement:
  • Identify areas for operational improvement and cost optimization within the finance processes.
  • Collaborate with stakeholders to develop and implement process improvements and efficiency measures.
  • Provide financial analysis and support for business initiatives aimed at driving operational excellence.

• Strategic Planning and Decision Support:
  • Contribute to the strategic planning process by providing financial insights and conducting scenario analysis.
  • Support strategic initiatives and special projects with financial analysis, modeling, and business case development.

What we’re looking for

• Bachelor's degree or Diploma in Finance, Accounting, or related field.
• Must be fluently bilingual in English and French
• At least 2 to 3 years experience as a Financial Analyst or Business Partner in a prior finance role
• Strong analytical and problem-solving skills with the ability to synthesize complex financial data into actionable insights.
• Proficiency in financial modeling, forecasting, and analysis techniques.
• Excellent communication and presentation skills, with the ability to effectively convey financial concepts to non-financial stakeholders.
• Strong business acumen and the ability to understand and align financial goals with overall business objectives.
• Advanced proficiency in Microsoft Excel and financial software systems.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who You Are

The Procurement Specialist supports the Procurement team in the execution of sourcing, contracting, and supplier management activities across both the Consumables and Equipment businesses. The purpose of this role is to support Category Managers and internal stakeholders by ensuring procurement processes are followed, supplier relationships are maintained, and procurement programs operate efficiently to deliver value to our network of dental practices.

This role is primarily execution-focused and provides hands-on support across sourcing initiatives, contract administration, sponsorships, savings strategies, and reporting. The Procurement Specialist works closely with Category Managers, Finance, Accounts Payable, Events, and other internal teams to help drive process consistency, validate cost savings, mitigate risk, and promote the role of Procurement across dentalcorp.

Responsibilities:

• Strategy Development & Process Improvement

  • Optimizing content on departmental tools and knowledge bases to support efficiencies and clarity

• Supporting Category Managers to scope new projects, validate and audit savings

• Expand and promote the role of Procurement throughout dentalcorp

• Negotiation & Contract Management

  • Execute NDAs with suppliers and negotiate low-risk/value practice-level contracts

• Supplier Relationship Management

  • Building relationships and fostering ongoing communication with key suppliers to ensure continuity of business

• Monitoring quality and service levels of preferred programs, proactively working to maintain and improve procurement programs

• Act as a first point of contact for procurement-related administrative and analytical requests, triaging, resolving where possible, and escalating as needed

• Supplier Communications

• Coordinate submissions for internal distribution by determining content, organizing inputs, and managing timelines

• Sponsorship Support

• Support management of invoicing, tracking, reconciliation, reporting, and follow-ups to ensure timely payment and accurate reporting

• Management of Asset Tracking

• Digital, Reporting & Analytics

  • Rebate tracking, savings analysis

Qualifications:

• Minimum of two years of relevant work experience
• Experience in the dental or health care industry is an asset
• Ability to prioritize and react to issues with a sense of urgency
• Can work autonomously
• Analytical skills
• Inquisitive, process-driven, resourceful, solution-driven, experience working with external vendors
• Basic Word, Excel, PPT, able to learn new systems (Coupa, dc assist, sharepoint, workday, etc.) 
• French is a strong asset
• Commitment to providing a high level of customer service & continuous improvement
• Demonstrated experience in supplier relationship management
• Strong follow-up and attention to detail
• Comfort working in a fast-paced, evolving environment

Salary Range: The base annual salary range is $70,000-$75,000 (plus a bonus of up to 10% and competitive total rewards and benefits package). Salary is determined based on the candidate’s work experience and will be discussed during the interview process.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

The Senior Business Analyst will play a critical role in impacting our business by fueling data-driven insights that will empower our team to make informed decisions and strategies. Located at dentalcorp’s Toronto Support Centre and reporting to the Senior Manager of Marketing Strategy & Analytics, you will tackle problems and analysis to drive the Marketing Team’s agenda of patient and revenue growth across our network of practices from coast to coast. The Senior Business Analyst will serve as a key analytical partner to the Marketing Team, and also work closely with key stakeholders from IT, Finance, Operations, and Business Development. This role will focus on analyzing data to define marketing strategies for identified growth opportunities, determining the approach required for execution, and evaluating the effectiveness of resulting marketing plans. The ideal candidate will have a strong analytical orientation, excellent communication skills, and the ability to translate complex data into actionable insights. The Senior Business Analyst will contribute to the success of marketing initiatives by delivering robust reporting, advanced analytics, and data visualization that support a highly data-driven department.

This position will be 4 days a week in our Toronto office (181 Bay Street), Mondays to Thursdays and Fridays are work from home.

In this role, you will

• Develop actionable insights and recommendations backed by data and analytics that influence marketing strategy
• Act as the Analytics business partner for the Marketing Team by translating complex data into easy-to-use dashboards, and ensuring they are well-equipped with timely and accurate data
• Identify opportunities to streamline workflows and optimize operational infrastructure to support rapid growth
• Query complex data from multiple sources and visualize data clearly in dashboards
• Conduct analysis on patient behaviour and experience, network-wide patient studies, and secondary research
• Foster a high-performance culture by promoting accountability and ensuring focus on achieving key marketing and financial KPIs.

What we’re looking for:

• 5+ years of experience in a marketing analytics role
• Degree in Business, Economics, Statistics, Computer Science or similar
• Advanced technical proficiency in SQL and Tableau
• Experience in Snowflake an asset
• Strong MS Office skills - Word, Outlook, Excel and PowerPoint
• Expert knowledge of Excel, including tables, charts, and advanced formulas for data manipulation
• Strong understanding of core marketing concepts including customer segmentation, marketing channels, CRM, attribution, funnel analysis, customer lifecycle, and performance measurement, to support reporting and analysis across marketing initiatives
• Experience working with complex databases and datasets 
• Strong attention to detail. Approaches data with a critical eye, quickly identifying gaps or discrepancies
• Strong ability to build relationships, be persuasive, and influence stakeholders within and across teams
• Experience translating data and insights into executive presentations and reports
• Project leadership skills: Seeing projects through from ideation to execution and tracking, and solid stakeholder management
• Natural curiosity and drive for constant improvements

Why Join Us?

• Opportunity to work in a fast-growing, data-driven environment with high-impact projects.
• Competitive salary and benefits.
• Work with a talented and results-oriented marketing team.
• Continuous learning and professional development opportunities.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Salary Range: The base annual salary range is $80,000-$100,000 (plus a bonus of up to 10% and competitive total rewards and benefits package). Salary is determined based on the candidate’s work experience and will be discussed during the interview process.

Who You Are

You are a service-oriented and detail-driven Payroll Administrator who thrives in a fast-paced, collaborative environment. You enjoy being hands-on in your role and take pride in supporting accurate, timely payroll operations. You are highly organized, proactive, and committed to delivering excellent service to our Partners, Practice teams, and Support Centre staff.

Driven by excellence, you are excited to contribute your expertise and continue growing your payroll career within a dynamic organization recognized as one of Canada’s Best Managed companies.

Role Overview

Reporting to the Payroll Manager, the Payroll Administrator plays a key role in supporting the payroll team’s day-to-day operations and administrative functions.

You will work closely with Payroll, People Services, Finance, and other internal stakeholders to ensure payroll accuracy, timely issue resolution, and adherence to company policies and legislative requirements.

Key Responsibilities

• Prepare, process, and validate payroll runs and reports in Workday
• Process payroll changes, including vacation entries, manual adjustments, retroactive corrections, and terminations
• Review and audit manual payroll adjustments for accuracy and timeliness
• Validate payroll data and resolve input issues in collaboration with the Payroll Manager
• Prepare and submit Records of Employment (ROEs); respond to payroll-related inquiries
• Support year-end activities, including T4/RL-1 preparation, reconciliations, and amendments
• Maintain current knowledge of payroll practices, policies, and applicable legislation
• Research and resolve discrepancies related to EFT payments and other payroll issues
• Prepare invoices and payment requests for garnishments, government remittances, and third-party vendors
• Assist with payroll audits, reconciliations, and external requests
• Manage payroll inquiries through DC Assist (HALO) and ensure timely resolution
• Identify trends and recommend process and service improvements
• Draft and review payroll-related communications for clarity and accuracy
• Maintain payroll documentation and update standard operating procedures and knowledge base
• Provide administrative and operational support to Payroll team members
• Build strong relationships with People Services, Finance, and internal stakeholders
• Provide cross-training and backup support to ensure continuity of payroll operations
• Assist with departmental scheduling, calendar management, and initiatives as assigned
• Handle all payroll-related materials with confidentiality and discretion

What We’re Looking For

• Post-secondary education in payroll, accounting, human resources, or a related field, or equivalent experience
• Payroll Compliance Practitioner (PCP) certification in progress or completed
• 1–2 years of payroll experience in a fast-paced or high-growth environment
• Hands-on experience with Workday or a similar HRIS/payroll system
• Experience working with ticket-based delivery models (strong asset)
• Advanced Microsoft Excel skills and strong proficiency in MS Office applications
• Excellent communication, organizational, and problem-solving skills
• Ability to manage competing priorities, meet deadlines, and escalate issues appropriately
• Strong attention to detail with a customer-service mindset
• Proven ability to always maintain confidentiality and professionalism

About dentalcorp

dentalcorp partners with leading general and specialist dental clinics across Canada, supporting dentist Partners while preserving their clinical and operating autonomy. Through strategic insight, operational expertise, and a commitment to excellence, we help our Partners deliver exceptional patient care and achieve ambitious professional growth.

Candidates must be legally eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Applicants requiring accommodation during the hiring process may contact the Talent Team. Reasonable accommodation will be assessed on a case-by-case basis.

Salary Range: The base annual salary range is $50,000- $65,000 (plus a bonus of up to 10% and competitive total rewards and benefits package). Salary is determined based on the candidate’s work experience and will be discussed during the interview process.

About you:

You are extremely organized and detail-oriented, thriving in fast-paced environments where you can quickly adapt to changing priorities and shifting business needs. As a subject matter expert in your field, you have the ability to influence others and drive results. You are also highly customer-service oriented, ensuring that every interaction reflects professionalism and care.

The Opportunity

This position is based at our Toronto Support Centre and reports to the Senior Director, Practice Marketing. In this role, you will work cross-functionally to drive marketing enablement across our network of practices—ensuring they are equipped with the tools, insights, and strategies needed to succeed. You will help ensure business continuity by delivering on both day-to-day and ad-hoc marketing needs.

Responsibilities

• Lead the delivery of marketing solutions and advisory support to practices, ensuring efficient resolution of requests and alignment with business objectives

• Proactive management of internal ticketing system for marketing support – triage and fulfill

• Provide operational marketing support to practices by assisting with day-to-day marketing questions and requirements to ensure business continuity

• Provide email marketing support by executing ad hoc communications using standardized templates and developing clear, compliant copy in alignment with established approval processes

• Leverage and support optimizations and content updates for practice marketing self-serve platforms (i.e. Marketing Resource Centre, custom printing site)

• Ongoing tracking and reporting of support SLAs

• Ongoing monitoring and reporting on corporate marketing budget

• Proactively contribute to a collaborative and supportive partnership within Marketing and cross functional teams

Qualifications:

• Minimum of 5-7 years progressive B2B and B2C marketing experience. Experience in healthcare services marketing an asset

• Post-secondary education in Business/Marketing or a related field or equivalent experience

• Bilingual in French and English a strong asset, with strong written and verbal communication skills in both languages

• Self-starter with exceptional project management abilities including managing budgets, vendors and deadlines

• Must be able to work independently and within a larger team

• Strong business acumen, analytical abilities, interpersonal and communication skills

• Relationship builder: natural ability to develop new and effective relationships with internal and external partners

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Salary Range: The base annual salary range is $80,000-$100,000 (plus a bonus of up to 10% and competitive total rewards and benefits package). Salary is determined based on the candidate’s work experience and will be discussed during the interview process.

Who You Are

You reside in Western Canada, preferably in Alberta. The Dentalcorp Compliance & IPAC Specialist plays a crucial role in ensuring compliance, efficiency, and quality within Dentalcorp practices across Canada. In this role, you will assess regulatory compliance across multiple regulatory bodies, while aligning practices with Dentalcorp standards. This is a supportive role designed to partner with practice teams, providing guidance, education, actionable solutions to help ensure compliance and overall patient safety.

If you enjoy traveling, building strong relationships, and helping dental teams excel, this role offers a unique opportunity to contribute to the highest standards of safety, integrity, and excellence in dental practice operations. 

In this role, you will 

• Conduct on-site and virtual audits of dental practices across Western Canada.

• Evaluate adherence to provincial regulatory and college requirements and to Dentalcorp standards, including IPAC, sedation, and radiation safety.

• Identify risks or areas of non‑compliance and provide guidance, education, and clear and actionable recommendations.

• Provide on‑site support and readiness for Regulatory College or Provincial inspections.

• Prepare detailed reports outlining findings, root causes, and corrective action plans to improve documentation quality and operational integrity.

• Monitor and follow up on corrective actions to ensure timely and effective compliance.

• Assess workflows, scheduling systems, inventory management, and staff productivity to identify opportunities for operational efficiency and improved patient experience.

• Offer insights that support optimization of daily operations and sustainable practice growth.

• Serve as a knowledgeable resource for clinicians, practice personnel, and support centre teams on regulatory, clinical, and operational matters.

• Deliver training on compliance protocols, regulatory updates, and audit readiness to practice teams and regional managers.

• Facilitate in‑person and virtual learning sessions for providers and teams.

What We're Looking For:

• Resides in Western Canada, preferably, Alberta.

• Minimum 5 years of experience in the dental industry (RDH, RDA, Government Agency). 

• Proven experience in auditing or compliance—preferably in a healthcare or dental setting. 

• Strong understanding of provincial dental regulations, including Infection Prevention & Control (IPAC), sedation and radiation safety. 

• Excellent interpersonal and communication skills with the ability to build trust and rapport.

• Excellent analytical and problem-solving skills with high attention to detail. 

• Confident presenting and educating diverse audiences.

• Highly organized with strong follow-up and documentation skills.

• Ability to manage multiple priorities independently and maintain professionalism in a dynamic environment. 

Who You Are

You are a people-focused, welcoming, and dependable professional who enjoys being part of a dynamic, growing organization where things are evolving every day. You’re energized by working in a fast-paced environment that’s building something meaningful and takes pride in enabling the best to be even better. Creating positive first impressions, keeping things organized, and supporting others so they can do their best work is where you shine.

You thrive in a Brilliant Together culture—collaborative, respectful, and team-oriented—while also taking ownership of your responsibilities and delivering with Beyond Excellence. You naturally bring warmth, professionalism, and care to every interaction, and you understand the impact a great front-desk experience can have on the people around you.

Located at Dentalcorp’s Toronto Support Centre, you will play an important role in the day-to-day operations of the office through reception, general administration, and administrative support. This role is based onsite five days per week and offers the opportunity to be a visible ambassador of our culture—helping create Brilliant Experiences for team members and visitors, and contributing to a positive, connected, and well-run Support Centre environment.

In this role, you will 

Reception, Guest Experience & Communication

• Create warm, professional, and welcoming first impressions for all guests, clients, employees, leaders, and external partners.

• Serve as a visible brand ambassador, representing Dentalcorp’s values with professionalism, discretion, and care in every interaction.

• Answer and manage incoming phone inquiries and emails promptly and professionally, exercising sound judgment and escalating when appropriate.

• Greet visitors, escort them to meeting rooms, and notify team members of their arrival.

• Receive, sort, and distribute incoming mail, deliveries, and faxes accurately and confidentially.

Office Operations & Workplace Experience

• Manage the Reception desk and maintain a polished, organized, and professional front-of-house environment at all times.

• Ensure shared spaces—including reception, meeting rooms, kitchens, supply, and storage areas—are clean, well-stocked, and presentation-ready.

• Maintain inventory of office and kitchen supplies, tracking usage and coordinating orders as needed.

• Support day-to-day office functionality, including printer supplies, shredding services, and facilities-related requests, acting as a liaison with building management.

• Order, stock, and maintain office kitchens, including beverages, water, and food items for team members.

Administrative Support, Events & Team Collaboration

• Provide general administrative and clerical support, including data entry, correspondence, scanning, and photocopying, with strong attention to detail.

• Assist with coordinating in-office meetings, catering, special events, and select offsite events.

• Participate on the Support Centre Safety Committee and support workplace safety initiatives.

• Work collaboratively with colleagues across the Support Centre while also taking ownership and working independently with minimal supervision.

• Adapt to changing priorities in a fast-paced, high-growth environment, maintaining a positive, solutions-focused approach.

What we're looking for

• Post-secondary education in a related field or equivalent experience, with 1–2 years in a reception or administrative role.

• A people-focused, dependable, and service-driven professional who takes pride in creating Brilliant Experiences.

• Strong organizational and follow-up skills, with exceptional attention to detail.

• Excellent written and verbal communication skills, including a polished and professional phone manner.

• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• A collaborative team player who demonstrates accountability, discretion, flexibility, and lives Dentalcorp’s values every day.

Why you’ll love working here

• A collaborative, values-based culture where people lean in, support one another, and do meaningful work

• Competitive compensation, comprehensive benefits, and RRSP matching in a high-growth, essential business

• Award-winning learning, hands-on experience, and clear career pathways that grow with you

• A community that gives back through initiatives like Give Back, Smile Back

About Dentalcorp

At Dentalcorp, we’re reimagining what dentistry can be. As Canada’s largest and fastest-growing network of dental practices, we partner with leading dental professionals to deliver exceptional patient experiences and support the overall well-being of Canadians. Powered by passionate people and innovative technology, we’re united by a shared goal: to be Canada’s most trusted healthcare network.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The salary range for this position is $50,000 to $65,000 CAD annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations.

Who You Are

As the Director, Corporate Recruitment, you are a senior leader and trusted advisor to the business, accountable for setting and executing enterprise-wide recruitment strategy across the Support Centre, including as a trusted advisor to senior leaders. You bring a strong point of view on talent, the market, workforce trends, and candidate experience, and you translate business strategy into high-impact hiring solutions.

You are the face of Dentalcorp in the corporate talent market - championing our culture, values, and employer brand - while ensuring every hiring interaction reflects a brilliant, respectful, and human experience. As a strategic partner to all the Support Centre teams, you lead with influence, insight, and innovation, continuously pushing beyond the status quo to attract and secure exceptional talent.

In this role, you will lead, inspire, and evolve our corporate recruitment function, balancing hands-on proactive search with long-term capability building, data-driven decision-making, and strong stakeholder partnership.

Role Responsibilities

Enterprise Recruitment Strategy & Leadership

• Own and evolve the corporate and executive recruitment strategy, ensuring alignment with business priorities, growth plans, and workforce needs.
• Serve as a strategic advisor to senior leaders, providing market insights, talent implications, and recommendations to inform hiring decisions.
• Lead and influence recruitment planning for high-impact, critical, and senior level roles, ensuring a rigorous, thoughtful, and values-aligned process.
• Act as a visible employer brand ambassador, articulating Dentalcorp’s mission, culture, and value proposition in the external talent market.
• Leverage labour market intelligence, compensation benchmarking, and competitive insights to shape recruitment strategies and offers.

Senior Role Search & Candidate Experience

• Personally lead or oversee end-to-end recruitment for executive and highly specialized roles across Support Centre, ensuring discretion, quality, and consistency.
• Set the standard for an exceptional candidate experience—ensuring every interaction reflects our commitment to Brilliant Experiences, from first contact through onboarding.
• Provide strategic counsel to leaders on candidate assessment, selection, and offer strategy, including complex compensation and negotiation discussions.
• Ensure assessment practices consistently evaluate both capability and values alignment.

Recruitment Operations, Governance & Analytics

• Provide oversight of recruitment operations, systems, and processes to ensure efficiency, consistency, and scalability.
• Partner closely with HR to ensure compliant, competitive, and well-structured offers and employment agreements.
• Establish and monitor key recruitment metrics (e.g., time-to-fill, quality-of-hire, pipeline health, executive search outcomes) to drive continuous improvement.
• Use data and insights to identify trends, risks, and opportunities, informing both short-term hiring decisions and long-term workforce strategy.

Cross-Functional Partnership & Capability Building

• Support in design and execution of Employer Value Proposition and Branding to design and execute targeted, high-impact recruitment campaigns.
• Collaborate with People Centres of Excellence to ensure recruitment practices reinforce leadership expectations, culture, and values.
• Play a key role in shaping and delivering License to Hire and other leader capability initiatives, elevating hiring quality across the organization.
• Use recruitment interactions as opportunities to coach leaders on assessment, decision-making, and inclusive hiring practices.
• Continuously identify and implement innovative tools, processes, and approaches to improve recruitment effectiveness and candidate engagement.

Talent Market Presence & Pipeline Development

• Build and maintain deep external networks and executive talent pipelines to support future and emerging hiring needs.
• Position Dentalcorp as an employer of choice through thought leadership, relationship building, and proactive market engagement.

What We’re Looking For

• 8–10+ years of progressive, full-cycle recruitment experience in a mid-to-large corporate environment, including senior leader level (VP level) hiring.
• Demonstrated success leading recruitment strategy and influencing senior leaders in complex, fast-paced organizations.
• Strong executive search capability, including direct sourcing, assessment, and offer negotiation.
• Proven ability to balance strategic leadership with hands-on execution where required.
• Exceptional stakeholder management, influencing, and advisory skills, with high emotional intelligence.
• Strong analytical mindset with experience leveraging recruitment data and market insights to drive decisions.
• Excellent written and verbal communication skills; French proficiency is an asset.
• Deep familiarity with ATS platforms and recruitment technology (Workday Recruiter, LinkedIn Recruiter, reporting dashboards, etc.).
• Bachelor’s degree in Human Resources, Business, or a related field—or equivalent experience.

Why Join Us?

• A unique opportunity to shape and lead corporate recruitment in a high-growth, purpose-driven organization.
• Meaningful exposure to enterprise strategy and partnership with senior and executive leadership.
• The chance to build scalable, values-driven hiring practices that leave a lasting impact on our culture and performance.
• A collaborative People team that values trust, innovation, and working Brilliantly Together.

The salary range for this position is $125,000 to $150,000 annually, plus bonus. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations.

This job posting is for an existing vacancy.

This position is remote within Canada and requires frequent travel to our downtown Toronto support centre.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

#LI-hybrid

The salary range for this position is $55,000 to $65,000 CAD annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. 

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience in a corporate construction environment, and you are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

This role is on-site at Dentalcorp’s Toronto office, 4 days a week. You will report into the Director, Construction and Maintenance Services.

In this role, you will

• Manage internal process as it relates to the capital project pipeline, including new builds, expansions, renovations and other construction-related projects

• Manage intake and tracking of all projects and ad-hoc construction requests

• Track project financials committed and spent to budget through recording purchase orders and invoicing (including submission of quotes/invoices)

• Assist with building an automated construction dashboard

• Administer and organize all construction documents including quotes, drawings, photos, budget trackers, schedules and reports

• Coordinate emergency response work and insurance claims as required

• Liaison with internal stakeholders including practice-level teams, finance, operations and other support centre departments

• Other administrative tasks as required

What we’re looking for

• Experience in a similar type of role, preferably with a large, national tenant and/or landlord

• Bachelor’s degree is considered an asset

• General knowledge of construction and maintenance as it relates to commercial space

• Excellent time-management and administration skills with a high-level of attention to detail

• Professional demeanour and outstanding verbal and written communication skills

• Self-motivated, able to prioritize and balance multiple demands and priorities independently

• Bilingual English/French would be an asset

About Dentalcorp

Dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth. 
 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible. 

The salary range for this position is $60,000 - $75,000 annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations.

This job posting is for an existing vacancy.

___

Who you are
You are a high impact, strategic leader who thrives on solving complex problems and turning insight into action. You are energized by the opportunity to help a fast-growing organization raise the bar, transforming strong performance into sustained excellence. With a track record of developing and executing bold strategic initiatives, you are motivated to apply your expertise where it will drive meaningful, visible change in a dynamic and evolving industry.

You excel in highly collaborative environments, partnering closely with diverse stakeholders, while also valuing the autonomy to lead initiatives end-to-end. You bring a trusted advisor mindset, combining analytical rigor, executive presence, and influence, to deliver exceptional partnership to Support Centre and network teams alike. Driven by excellence and impact, you are excited to contribute to the continued success of one of Canada’s Best Managed Companies.
 

Based at Dentalcorp’s Toronto Support Centre, this role offers a unique opportunity to shape the future of practice performance at scale. As a pivotal member of the team, you will lead the design and execution of innovative strategies that unlock growth, streamline operations, optimize costs, and elevate productivity across the network. You will help define what best in class looks like, introducing forward thinking solutions, driving enterprise-wide improvements, and embedding a culture of continuous improvement that delivers lasting results.

 
In this role, you will

Enterprise Strategy & Decision Support

• Partner with executive leadership to define and execute enterprise strategies aligned with long-term value creation.

• Lead structured analyses to identify growth opportunities, operational improvements, and margin expansion initiatives.

• Develop executive-ready recommendations, business cases, and strategic frameworks to inform critical decisions.

Performance Transformation & Operational Excellence

• Conduct end-to-end assessments of business processes to identify performance gaps and value-creation opportunities.

• Design and lead transformation initiatives that deliver measurable improvements in productivity, cost efficiency, and scalability.

• Establish performance management mechanisms to sustain results.

Analytics, Forecasting & Strategic Planning

• Apply advanced analytics, forecasting, and scenario modeling to support enterprise planning and investment decisions.

• Translate complex data into clear insights on risks, trade-offs, and future outcomes.

• Enable leadership to make data-driven decisions under uncertainty.

Executive Performance Management

• Define and oversee enterprise KPIs and dashboards to track performance across functions.

• Deliver concise, insight-driven reporting to senior leadership, highlighting implications and recommended actions.

Cross-Functional Leadership & Influence

• Lead cross-functional teams spanning Operations, Finance, Marketing, Product, and Field organizations.

• Influence without authority to align stakeholders, drive consensus, and ensure disciplined execution.

Team Leadership & Capability Building

• Coach and develop high-performing teams, building analytical and strategic capabilities across the organization.

• Foster a culture of rigorous thinking, continuous improvement, and results orientation.

Technology & Analytics Enablement

• Evaluate and implement analytics tools and methodologies that enhance insight generation and decision effectiveness.

Field Execution & Network Alignment

• Partner with field teams to translate strategy into executable plans and ensure consistent implementation across the network

What we’re looking for

• MBA, CPA, or MS strongly preferred.

• Bachelor’s degree in Business, Economics, Mathematics, Statistics, or a related field is required.

• 5+ years of experience in management consulting, corporate strategy, analytics, or operations transformation is required

• Proven success leading complex, cross-functional initiatives with measurable business impact.

• Exceptional problem-solving and analytical skills, including quantitative modeling and data synthesis.

• Ability to distill complex issues into clear insights and actionable recommendations.

• Strong executive presence with the ability to communicate clearly, concisely, and persuasively.

• Experience influencing senior stakeholders through structured, insight-driven storytelling.

• Advanced proficiency in analytics and data visualization tools (e.g., Tableau); broader analytics experience is a plus.

• Demonstrated ability to lead across multiple sites and functions in complex, matrixed organizations.

• Experience in healthcare, retail, or similarly scaled environments preferred.

About Dentalcorp
Dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

The salary range for this position is $130,000 to $160,000 annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations.

This job posting is for an existing vacancy.

Who you are

You are highly organized, a strong communicator, and thrive in fast-paced, service-oriented environments. You bring structure to complexity, manage multiple priorities with ease, and ensure nothing falls through the cracks. You understand that onboarding is both operational and relational. With a strong customer service mindset, you guide stakeholders through change with clarity and professionalism, creating a seamless, high-quality experience. You take ownership, collaborate effectively across teams, and continuously look for ways to improve how we integrate and grow.

At Dentalcorp, we partner with leading dental practices across Canada, providing the operational and strategic support that allows clinicians to focus on delivering exceptional patient care. Our growth is driven by strong partnerships and a commitment to delivering Brilliant Experiences at every stage. Integration is one of the most critical moments in that journey.

As the Bilingual Specialist, Practice Integration & Onboarding, you will lead the transition of newly acquired practices into our network, from Letter of Intent (LOI)  through 90 days post-partnership. You will coordinate cross-functional teams, manage timelines, and guide new Partners through a significant transition with structure, clarity, and professionalism.

This role plays a key part in ensuring Partner confidence, operational stability, and long-term success.

In this role, you will

Lead End-to-End Integration Project Management

• Lead end-to-end integration for new practices, managing timelines, milestones, and multiple concurrent transitions.

• Coordinate cross-functional execution across Operations, IT, Finance, Payroll, HR, Marketing, and other teams.

• Serve as the primary point of contact for Practice Managers and Partners, guiding administrative and operational onboarding with professionalism and credibility.

Drive Change Management & Stakeholder Alignment

• Support Partners and teams through change by reinforcing clarity, expectations, and timelines.

• Build strong cross-functional relationships to ensure coordinated execution.

• Provide structured status updates to Corporate Development and internal stakeholders.

• Reinforce ownership and accountability across departments.

Champion Process Innovation & Continuous Improvement

• Identify integration gaps and opportunities to streamline onboarding workflows.

• Implement enhancements to improve execution and refine tools as systems evolve.

• Contribute to strengthening and scaling our integration model as we grow.

What we're looking for

• Fully bilingual (English and French) with strong verbal and written communication skills.

• 3–5+ years of experience in onboarding, project coordination, operational integration, hospitality, healthcare, customer service leadership, or similar environments.

• Proven ability to manage multiple projects and timelines in a fast-paced environment.

• Strong customer service orientation with a proactive, solutions-focused mindset.

• Experience working with cross-functional stakeholders and managing expectations.

• Excellent organizational skills and attention to detail.

• Comfort navigating Microsoft Office and multiple technology systems.

• Experience in dental, healthcare, hospitality, or multi-site operations is considered an asset.

About Dentalcorp 

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The salary range for this position is $72,000 to $82,000 CAD annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. 

Who you are

You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced multi-unit leader looking for the opportunity to provide your expertise to drive change within a healthcare company. As a Director of Operations, you enjoy leading teams within a collaborative environment and your goal is to ensure excellent service to our Patients, Partners and their clinic teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company.

This is a remote position however you will be responsible for extensive travel with frequent practice visits within Maritimes Region approximately 3 to 4 days a week. Reporting into the Vice President, Operations, East, you will be responsible for supporting the ambitions of our valued Partners throughout the Atlantic Region by delivering our expertise in key business areas resulting in optimal patient care and creation of value for our stakeholders. You are a leader who has proven experience effectively managing a team, supporting our Partners in delivering best in class patient care and are driven by excellence.

• You thrive in a high-growth environment
• You adapt quickly to change
• You’re a subject matter expert in your field and can influence others
• You’re customer service oriented

In this role, you will

• You will be the primary relationship manager and support contact to an assigned practice network and lead a team of Regional Managers
• Identify opportunities to optimize practices driving service excellence and growth, accountable for annual targets
• Develop and implement action plans for each dental practice
• Identify and implement operating efficiencies and opportunities that optimize patient care & experience, grow revenues and profitability, drive engagement for practice level staff and ensure practices are physically maintained to set standards
• Identify opportunities to foster relationships and synergies across assigned practice network
• Identify opportunities and step in as necessary to improve the partnership between Practice Community and Support Centre to ensure service excellence
• Facilitate and support opportunities to assist practices and drive goals through Support Centre SMEs (e.g. central operations team) through the execution and/or implementation of new programs
• Mentor, develop, and lead a team of Regional and Practice Managers

What we're looking for

• University or College Diploma in retail, business or office administration or related experience
• Growth-inspired, attention to detail focused leader with three to five years experience in multi-unit Dental Practice Management or Healthcare related Industry experience
• Strong business insight and extensive experience in managing P&L, forecasting and budgeting
• Proven ability to drive sustainable, measurable, and profitable growth through rigour around financial and operating KPIs and metrics
• Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels
• Proven ability to execute large-scale projects involving numerous stakeholders
• Strong organizational and time management skills and ability to manage numerous projects simultaneously
• Must have drivers license and a vehicle with strong willingness to travel ( overnight stays will be required)

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.