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Opportunités en administration
Dental Administrator - Carlingwood Dental Centre
Get to Know Us:
Carlingwood Dental Centre is a busy, well-established dental practice that has proudly served the Ottawa community since 1983. Our clinic is built on a strong commitment to exceptional patient care, teamwork, and creating a welcoming environment for both our patients and our staff.
Our modern facility includes 14 operatories and advanced dental technology, allowing our team to provide comprehensive dental services including preventive, restorative, cosmetic, and emergency care. We take pride in delivering high-quality dentistry while ensuring every patient feels comfortable and well cared for.
At Carlingwood Dental Centre, we believe a great patient experience starts with a great team. We foster a supportive, collaborative workplace where team members are respected, valued, and encouraged to grow professionally. Many of our staff have been with us for years, creating a positive and stable work environment.
Schedule:
Monday: 8:30am - 4:30pm
Tuesday: 8:00am - 4:00pm
Wednesday: 8:15 am - 4:15pm
Thursday: 11:00am - 7:00pm
Friday: 8:30am - 4:00pm
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Dental Administrator position is $32-$35/hour depending on skills, experience, and location.
Please note that this is a replacement job opening.
Your Role:
Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
Prepare treatment rooms, instruments, and materials for procedures, ensuring a clean and safe environment
Perform instrument sterilization and infection control following IPAC standards
Update patient charts and provide education on oral hygiene and post-treatment care
About You:
Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Clinical background is required
Previous dental assisting experience is preferred
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
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