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Opportunités en administration
Administrative Lead - Pembroke Dental
Get to Know Us:
At Pembroke Dental, we’re more than just a dental practice—we’re a close-knit team passionate about creating confident smiles and lasting patient relationships. Located in the heart of Pembroke, our modern, welcoming clinic is built on a foundation of trust, compassion, and clinical excellence.
We believe dentistry is about more than treatment—it’s about people. Our team thrives in a supportive, collaborative environment where growth is encouraged, ideas are valued, and every voice matters. Whether you’re just beginning your dental career or looking to take it to the next level, you’ll find the tools, mentorship, and encouragement to succeed here.
By joining Pembroke Dental, you’re stepping into a practice where innovation meets heart—a place where you can sharpen your skills, connect with an incredible community, and build a career you’re truly proud of.
Schedule:
Monday to Thursday 7:30am-4:00pm
1 weekend per month
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Practice Lead position is $28-$34/hour depending on skills, experience, and location.
Please note that this is a replacement job opening.
Your Role:
Lead, coach, and support the dental administrative team to drive productivity, engagement, and patient retention
Coordinate effective communication between front and back-office teams
Manage patient concerns and conflicts, escalating to the Practice Manager as needed
Oversee and optimize appointment scheduling to meet daily production goals with minimal open chair time
Ensure pre-authorizations, appointment confirmations, and cancellation prevention processes are completed in advance
Engage new patients before and after their first visit to deliver a positive and consistent patient experience
About You:
Minimum 3-5 years of Dental Administration experience is required
Leadership experience is considered an asset
Clinical background and experience with dental software programs is required
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
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